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Customer story · Saltmarsh Logistics
1,900 hours a month back for the payables team.
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Customers
Operations teams that got their week back.
Payments, lending, insurance, health, logistics and software teams use Wardlow to clear routine work and keep people on the decisions. Here’s what changed for six of them.
Customers
Operations teams that got their week back.
Payments, lending, insurance, health, logistics and software teams use Wardlow to clear routine work and keep people on the decisions. Here’s what changed for six of them.
140+
operations teams in production
3.4M
agent runs in 2026
4.8/5
customer satisfaction after agent-handled conversations
6 min
median time for a person to decide a handoff
Featured story
1,900 hours a month back for the payables team.
Saltmarsh Logistics handles 38,000 carrier and supplier invoices a month. Tessa now matches and queues most of them, and the team works only the exceptions.
1,900 hrs
returned to the payables team each month
$412K
in duplicate payments caught in the first quarter
4 hrs
from invoice received to approved (was 3 days)
Featured story
1,900 hours a month back for the payables team.
Saltmarsh Logistics handles 38,000 carrier and supplier invoices a month. Tessa now matches and queues most of them, and the team works only the exceptions.
1,900 hrs
returned to the payables team each month
$412K
in duplicate payments caught in the first quarter
4 hrs
from invoice received to approved (was 3 days)
Find a team like yours.
In their words.
Our examiners asked for forty merchant files. We sent them that afternoon, every check and every document. That used to be a month of work for two people.
2 days
from signed application to a live merchant account (was 9)
3×
more applications overseen per specialist
Marisol Grant
VP Operations
Brookvale Payments
We gave Wardlow the questionnaire we use for vendors that touch patient data, even though they wouldn’t. They answered every question in writing, and their agents can only reach the systems we named.
11 days
for the security review, against 60 planned
62%
lower cost per supplier invoice
Peter Lindgren
Chief Information Security Officer
Ashgrove Health
The evidence used to be somewhere in five systems. Now it’s filed as it happens, and Vera tells us what’s missing while there’s still time to fix it.
100%
of controls with evidence before audit fieldwork
3 weeks
less audit preparation each year
Andre Castillo
Head of Compliance
Fernway Insurance
Our examiners asked for forty merchant files. We sent them that afternoon, every check and every document. That used to be a month of work for two people.
2 days
from signed application to a live merchant account (was 9)
3×
more applications overseen per specialist
Marisol Grant
VP Operations
Brookvale Payments
We gave Wardlow the questionnaire we use for vendors that touch patient data, even though they wouldn’t. They answered every question in writing, and their agents can only reach the systems we named.
11 days
for the security review, against 60 planned
62%
lower cost per supplier invoice
Peter Lindgren
Chief Information Security Officer
Ashgrove Health
The evidence used to be somewhere in five systems. Now it’s filed as it happens, and Vera tells us what’s missing while there’s still time to fix it.
100%
of controls with evidence before audit fieldwork
3 weeks
less audit preparation each year
Andre Castillo
Head of Compliance
Fernway Insurance
Find out what an agent would take off your team’s plate.
Bring last month’s volume. We’ll estimate the hours and the cost per case before you commit to a pilot.
We reply within one business day
Find out what an agent would take off your team’s plate.
Bring last month’s volume. We’ll estimate the hours and the cost per case before you commit to a pilot.
We reply within one business day
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